PRIVACY POLICY

Effective Date: May 2026
Last Updated: May 2026

INTRODUCTION

Welcome to CarpoolArea.

CarpoolArea is developed and operated by Bosembo as a school pickup and student carpool management platform designed for educational institutions, school administrators, teachers, parents, and students.

This Privacy Policy explains:

• what information we collect,

• how we use and protect that information,

• what technologies we use,

• and what rights users have regarding their data.

By using CarpoolArea, you agree to the collection and use of information in accordance with this Privacy Policy.

ABOUT THE SERVICE

CarpoolArea is a mobile application built for:

• iOS devices

• Android devices

The application is developed using:

• Flutter

• Firebase Authentication

• Cloud Firestore

• Firebase Storage

• QR Code Technologies

• Real-time Cloud Synchronization Services

The purpose of the app is to improve and streamline school pickup and student carpool operations using secure QR-based workflows and role-based management systems.

INFORMATION WE COLLECT

To provide and improve the service, CarpoolArea may collect the following information:

Personal Information

• Full Name

• Email Address

• School Information

• Classroom Information

• User Role (SuperAdmin, Admin, Teacher, Student)

• Profile Picture

• Authentication Credentials

• Pickup Activity Logs

• QR Code Identifiers

Account Information

When users create an account, we may collect:

• Login credentials

• Password reset requests

• Authentication timestamps

• Device session information

Authentication is securely managed using Firebase Authentication services.

Pickup & Activity Information

CarpoolArea stores operational activity data including:

• Pickup status history

• QR scan timestamps

• Pickup lane selections

• Teacher “Sent” confirmations

• Pickup stage transitions:

  • Close

  • School

  • Carpool

  • Picked

  • Status

  • Sent

This information is used strictly for school pickup management and operational tracking.

Device Information

We may automatically collect limited device-related information including:

• Device model

• Operating system version

• App version

• Crash diagnostics

• Performance analytics

• Push notification tokens (if notifications are enabled)

Location Information

Some features may use approximate or device-based location information for operational functionality related to school pickup coordination.

Location data is only used when necessary and is never sold to third parties.

QR CODE TECHNOLOGY

CarpoolArea uses QR code technology for:

• Student identification

• Pickup verification

• Workflow tracking

• School pickup processing

Each student may be assigned a unique QR code associated with their account profile.

QR codes are generated and managed securely within the platform.

HOW WE USE YOUR INFORMATION

We use collected information to:

• Provide and maintain app functionality

• Authenticate users securely

• Manage school pickup operations

• Display real-time pickup workflows

• Improve user experience

• Provide customer support

• Improve security and fraud prevention

• Maintain audit logs for school operations

• Send important operational notifications

We do not sell personal data to advertisers or third parties.

ROLE-BASED DATA ACCESS

CarpoolArea uses strict role-based access controls.

Different users have different permissions:

• SuperAdmins

• School Admins

• Teachers

• Students

Users can only access data permitted for their assigned role.

FIREBASE & THIRD-PARTY SERVICES

CarpoolArea uses trusted third-party services including:

• Google Firebase

• Firebase Authentication

• Cloud Firestore

• Firebase Storage

• Firebase Crash Reporting

• Firebase Analytics (if enabled)

These services may collect information necessary to provide secure cloud functionality.

For more information:

• https://firebase.google.com/support/privacy

DATA STORAGE & SECURITY

We take data security seriously.

Security measures include:

• Secure cloud infrastructure

• Authentication protection

• Encrypted communications (HTTPS/TLS)

• Firebase security rules

• Access restrictions

• Role-based permissions

• Controlled database access

However, no system can guarantee 100% absolute security.

CHILDREN’S PRIVACY

CarpoolArea is designed for use by schools and families.

Student accounts are created and managed by authorized school administrators or parents/guardians.

We do not knowingly collect personal information directly from children without appropriate school or guardian involvement.

If you believe a child has provided personal information improperly, please contact us immediately.

DATA RETENTION

We retain information only as long as necessary for:

• operational purposes,

• legal obligations,

• security,

• and school workflow management.

Inactive or deleted accounts may have associated data removed permanently after a reasonable retention period.

ACCOUNT DELETION & DATA REMOVAL

Users may request account deletion through the application settings or by contacting us.

Deleting an account may permanently remove:

• profile data,

• pickup history,

• QR code associations,

• and related operational records.

Some limited records may be retained temporarily for:

• legal compliance,

• fraud prevention,

• or school administrative requirements.

COOKIES & SIMILAR TECHNOLOGIES

CarpoolArea itself does not directly use traditional browser cookies inside the mobile app.

However, third-party services may use:

• local storage,

• authentication tokens,

• analytics identifiers,

• or similar technologies
  to improve functionality and security.

PUSH NOTIFICATIONS

CarpoolArea may send push notifications related to:

• pickup workflow updates,

• school operations,

• security alerts,

• account activity,

• and administrative actions.

Users may disable notifications in their device settings.

THIRD-PARTY LINKS

The application or website may contain links to external websites or services.

We are not responsible for the privacy practices of third-party websites.

INTERNATIONAL USERS

By using CarpoolArea, users understand that information may be processed and stored on cloud servers located in different regions or countries.

YOUR RIGHTS

Depending on your jurisdiction, users may have rights to:

• access their personal information,

• correct inaccurate data,

• request deletion,

• request data export,

• limit certain processing activities.

Requests may be submitted through the application or by contacting us.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised effective date.

Continued use of the service after updates means acceptance of the revised policy.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Bosembo
📧 infobosembo@gmail.com

USER CONSENT

By using CarpoolArea, you consent to this Privacy Policy and agree to the collection and use of information as described herein.

SUMMARY

CarpoolArea is committed to:

• protecting student and school data,

• maintaining secure QR-based workflows,

• respecting user privacy,

• and providing safe and reliable school pickup management technology.

If you have any questions and concerns about the above process regarding account deletion, please feel free to contact the administrator @admin.

Contact us: infobosembo@gmail.com

Last Updated: May  06, 2026